TERMS AND CONDITIONS OF SALE
LEGAL NOTICE
The website belairaroma.com is published by BEL-AIR GROUP, a French simplified joint-stock company (SAS) registered with the Toulouse Trade and Companies Register under number 941 455 230 (SIRET 941 455 230 00016), with its registered office at Domaine du Golf, 31840 Seilh, France. Bel-Air Aroma is a brand operated by BEL-AIR GROUP.
Publication director: Samuel Angoran, President. Contact: contact@belairaroma.com · +33 7 82 46 88 64.
Hosting: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland.
1. PURPOSE AND CUSTOMERS
These terms and conditions of sale govern the sale of fragrance diffusers, fragrances, refills, accessories and related services (installation, subscription, training, maintenance) between BEL-AIR GROUP and its customers through belairaroma.com or by quotation.
Sales are reserved exclusively for professional customers (companies, establishments and persons acting for business purposes). BEL-AIR GROUP does not sell to consumers. By placing an order, the customer declares that it is acting for professional purposes. Placing an order implies full acceptance of these terms, which prevail over the customer’s general purchasing conditions. In the event of any discrepancy, the French version prevails.
2. PRODUCTS AND QUOTATIONS
Products are described as accurately as possible. Photographs are not contractual. For tailor-made projects (signature scent, multi-site installation, subscription), a personalised quotation is issued; it is valid for 30 days unless stated otherwise.
3. PRICES
Prices are stated in euros excluding VAT; applicable VAT is added on the invoice. Any delivery charges are shown before the order is confirmed or on the quotation. BEL-AIR GROUP may change its prices at any time; products are invoiced at the price in force when the order is placed.
4. ORDERS AND PAYMENT
An order becomes final once payment is confirmed or the quotation is signed. Payment is made online using the methods offered on the website, or by bank transfer as set out in the quotation or invoice. Any late payment automatically incurs penalties at the European Central Bank rate plus 10 percentage points and a fixed recovery fee of €40 (articles L.441-10 and D.441-5 of the French Commercial Code).
5. DELIVERY
Delivery terms are set out in our shipping policy. Risk passes to the customer when the products are handed to the carrier, unless the quotation states otherwise.
6. RETURNS
The consumer right of withdrawal does not apply to business purchases. Return and refund conditions are set out in our refund policy.
7. WARRANTIES
Products benefit from the guarantee against hidden defects (articles 1641 et seq. of the French Civil Code). Where an extended warranty is included in an offer, its duration is stated in the product description or quotation. The warranty does not cover damage resulting from misuse, use of a fragrance not recommended by Bel-Air Aroma or unauthorised intervention.
8. LIABILITY
BEL-AIR GROUP’s liability is limited to direct damage and may not exceed the amount of the order concerned. It cannot be held liable in the event of force majeure or circumstances attributable to the customer. Fragrances must be used in accordance with the safety instructions provided (safety data sheets available on request).
9. INTELLECTUAL PROPERTY
All content on the website (texts, images, logos, trademarks, scent creations) is the property of BEL-AIR GROUP or its partners. Any reproduction without written permission is prohibited.
10. PERSONAL DATA
The processing of personal data is described in our privacy policy.
11. COMPLAINTS
Any complaint may be sent to contact@belairaroma.com. The parties will endeavour to settle any dispute amicably before taking legal action.
12. GOVERNING LAW AND JURISDICTION
These terms are governed by French law. Any dispute regarding their interpretation or performance falls under the exclusive jurisdiction of the courts of Toulouse.